Behind every successful sports and recreation facility is a relationship — between the city that owns it and the operator that runs it — and that relationship can make or break everything from day-to-day operations to long-term community impact. In this session, city officials and facility leaders come together to talk candidly about what strong partnerships look like in practice: how to set clear expectations, communicate through challenges, align on priorities, and build the kind of trust that survives budget cycles, leadership turnover, and the unexpected. Whether you sit on the city side or the operator side, you’ll leave with practical strategies for strengthening the partnerships your facility depends on.